Nursing Assistant Complaints from Customers

 Nursing Assistant Complaints from Customers

Too often, the emphasis is on the negative aspects of interactions with Nursing Assistants. Carrying a pen and notepad to jot down requests is an excellent way to keep track of them. Never discuss a patient with another staff member or family member in such a way that the patient feels they are not present. Nursing Assistants put in a lot of effort to meet the needs of their patients. 

With the demand for this field continuing to rise, it is unlikely that workloads will decrease over time. Complaints will continue to be filed as long as Nursing Assistants are overworked.

Most Nursing Assistants work extremely hard to ensure the safety of patients while also providing quality care. However, consumer complaints are common, resulting in a negative perception of the profession. Too often, the emphasis is on the negative aspects of interactions with Nursing Assistants rather than reporting good staff to the appropriate people.

One of the most common complaints about Nursing Assistants is that they are overworked. Because they have too many demands on their time in a given shift, they frequently have to rush through bathing and dressing. This frequently results in patients being cared for quickly and robotically. In an effort to get everything done, the personal touch is frequently suffocated.

Simple requests are one of the few advantages that patients have in a medical facility. It also allows them to retain some control over their choices. This is critical for someone who is no longer able to stay at home or perform basic tasks on their own. These requests can be as simple as assisting them in getting from bed to a chair or bringing them a pen and paper to write a letter. 

Nursing Assistants can easily become distracted or forgetful. However, because these simple requests are important to the patient, Nursing Assistants must follow through on them. Carrying a pen and notepad to jot down requests is an excellent way to keep track of them.

Patients dislike being kept waiting. It is extremely difficult to adjust to. They may lose sight of the fact that they are not the only patient. Nursing Assistants work hard to stay on schedule. However, working with a limited staff and dealing with medical emergencies can quickly put them behind schedule. 

Nursing Assistants must prioritize, so helping someone who has fallen may be more important than giving the patient a timely shower. Because confidentiality is so important, the Nursing Assistant is unable to tell the patient why they are late.

Never discuss a patient with another staff member or family member in such a way that the patient feels they are not present. Talk to them in mind. Even if you believe they are asleep or in a coma, it is critical to choose your words carefully. Many patients have filed complaints after overhearing conversations while Nursing Assistants assumed they were sleeping or unresponsive.

One major source of contention is that many customers are concerned about how quickly a Nursing Assistant can obtain a license. They do not believe there is enough training time to do a good job. According to federal regulations, all Nursing Assistant programs must provide at least 75 hours of training. The exact amount will be determined by the program coordinator and the state requirements for a specific program. However, it is frequently argued that becoming a manicurist requires over 1000 hours of training, whereas becoming a Nursing Assistant requires so little.

Medical facilities and program developers defend the hours required to earn a Nursing Assistant certificate. They believe the training expands on an individual's basic concepts of feeding, bathing, and dressing. We've all done routine tasks at some point in our lives. They also emphasize that clinical hours are hands-on training in a medical facility under close supervision. This type of training is more effective than traditional classroom curriculums. Furthermore, Nursing Assistants are regularly supervised by Nursing staff.

Nursing Assistants put in a lot of effort to meet the needs of their patients. Complaints will continue to be filed as long as Nursing Assistants continue to be overworked. With the demand for this field continuing to rise, it is unlikely that workloads will decrease over time.